This paper illustrates the potential for management information system (MIS) technology to integrate information collection, management and reporting within a single program or network of organizations. Properly devised and created, MIS applications improve administration, service delivery and practice evaluation. Three strategies are offered to guide the design and development of MIS software. This paper is based on lessons from the production and implementation of MIS software that serves as a management and evaluation tool for a nationwide policy demonstration. Data from the MIS have helped to shape state and federal policy.
Subsequent publications: Johnson, E., Hinterlong, J., & Sherraden, M. (2001). Strategies for creating MIS technology to improve social work practice and research. Journal of Technology in Human Services, 18(3/4), 5–22. doi:10.1300/J017v18n03_02;
Johnson, E., Hinterlong, J., & Sherraden, M. (2001). Strategies for creating MIS technology to improve social work practice and research. In J. Miller-Cribbs (Ed.), New advances in technology for social work education and practice (pp. 5–22). New York, NY: Haworth.